Covid Information Page

THIS PAGE WAS LAST UPDATED - AUGUST 2024

Pavilions Teignmouth have taken lots of steps to keep both our customers and staff safe. Below you'll find lots of information for your visit. If you have any questions, please do get in touch with our Box Office Team - boxoffice@pavilionsteignmouth.org.uk 

There is hand-sanitiser available in the Foyer when entering the building.

 LIVE SHOWS

In order for live shows to go ahead, we need to use all the seating capacity in the auditorium, therefore seating will not have social-distancing restrictions in place for live shows. Our capacity is currently 184 seats, with some capacity for additional seating on Row A, plus two wheelchair spaces on Row L. We will continue to have a middle aisle of steps in our auditorium (as well as the steps on the outer aisles).  

If you are feeling particularly nervous, or have any concerns, please do contact us at the Box Office on 01626 249049 (open 10am to 3pm Monday to Saturday). If we are able to provide socially distanced seats we will, this will be allocated on a show by show basis.

 

WHEN COMING TO AN EVENT

HAND SANITISING - We ask that you use the hand sanitiser provided each time you enter the auditorium.

TICKETS -  If you need to collect your tickets before the show, these will be laid out on a table in the main foyer, ready for you to collect, ordered alphabetically by the surname of the person booking the tickets. Otherwise please do bring your tickets with you. 

AIR CONDITIONING - The auditorium has air conditioning; the air is drawn in from outside and is not recycled.

ARRIVE IN GOOD TIME - Latecomers will not be admitted once lights have gone down.

FOOD & DRINK -  The View will be selling drinks before evening shows or films - alcoholic drinks available upstairs at the Bar, and soft drinks available from the Take-Away staff downstairs. For matinees, please see the Take-Away staff downstairs at The View for any drinks orders.

  *For fitness and wellbeing classes run by tutors within our building (e.g. dance, yoga, karate) - please refer directly to your class tutor for further Covid-19 guidance.

CREDIT NOTES, VOUCHERS & MEMBERSHIP 

CREDIT VOUCHERS & GIFT VOUCHERS

MATINEE CLUB MEMBERS

All Matinee Club Members, with memberships that ran out during the period of December 2020 to May 2021:  We extended your membership when we re-opened in May 2021. Please contact the Box Office on 01626 249049 or boxoffice@pavilionsteignmouth.org.uk for any queries about your Matinee Club Membership.

To contact us for assistance with any bookings, call the Box Office on 01626 249029 – open 10am to 3pm Monday to Saturday.

Alternatively, please email us at boxoffice@pavilionsteignmouth.org.uk 

For all events, Pavilions Teignmouth takes the name and contact details of the person booking the tickets. The contact details are only used in the event there was to be an issue with the show. 

 For all enquiries regarding The View Bar & Restaurant - please contact them directly on 01626 249044.

 

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